Privacy Policy

Hashpe Policy | Trust Policy

We at Hashpe | Build360 Inc. Firstly, thank you all for putting your trust in us, We know its a big responsibility but don't worry we take care of everything being shared digitally. We assure you to care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our Privacy Policy. By using or accessing our websites or the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at [email protected].

Data Privacy Law
We are committed to protecting your privacy. We promise to keep all the information that you share with us confidential. We only collect personal information from customers in order to process billing, fulfill orders and provide a personal and customised experience. We do not share your information with any outside parties apart from the authorized consented vendors offering the topups and bill payments, only the necessity information is shared to process the transaction no such other personal details are shared. Moreover, we never prompt you to save your financial details and we never publicly disclose any personal and sensitive user data related to financial or payment activities or any government identification numbers hence we strictly adhere with all the standards. Equity management services by means of an online software application (the “Application”) and the fulfillment of contractual obligations under the Services Agreement and this Data Processing Addendum.

Duration of Processing
For the duration of the Services Agreement until terminated or once processing by Hashpe of any Personal Data is no longer required for the performance of its relevant obligations under the Services Agreement or Addendum or for its other legitimate interests.

Purpose of Processing
Processing of Customer’s Personal Data and equity data for the purposes of the provision of the Services. Personal Data is provided by Customer.

Customer Personal Data
We as a company adhering all the standards and hence taking basic Personal details from our customers that's inclusive of Name, Country of origin, telephone number, email. Moreover, as per the policy we never save any financial related details like card number, expiry date, and other such details for any of our purposes.


Whatsapp Guidelines
We use WhatsApp for Business as an additional channel to communicate with customer. You may also communicate with us via any other available channels from our support section or navigate to our official app Hashpe.
At all times, you will be subjected to the terms of your customer acquisition form (“CAF”) and/ or the privacy policy available on our website All messages between you and Hashpe are secured by WhatsApp using end to end encryption in accordance with Terms of Service by WhatsApp. Presently, WhatsApp is being used for limited communications. The scope may expand to offer improved services through WhatsApp. While we provide services through WhatsApp for selected communications, we however request you to ensure that you don’t submit or transmit any content that is: -
  • Obscene, Vulgar, or Pornographic, immoral, illegal, illicit, unethical etc.
  • Encourages the commission of a crime or violation of any law.
  • Violates any law in India and/or the jurisdiction in which customer resides.
  • Infringes the intellectual or copyrights of Hashpe or a third party.
  • Constitute confidential information and/or personal or sensitive information/data belonging to you or any third person.
The responses sent by Hashpe on WhatsApp are based on an automated program running at back-end. This program has been developed by our third-party service providers and regularly enhanced to handle the queries in best possible manner. For any answers queries, feedback or grievance you may click on the link here. To ensure that you are chatting with authentic Hashpe Account only, please check the following: Please navigate to WhatsApp from our official app user profile page only.
  • Please don’t share personal information e.g. passwords/OTP; Bank Account Number in WhatsApp Chat
  • Please do not respond to personal numbers w.r.t. Hashpe’s service related Query/Request/Complaint (QRC).
  • Currently, account related changes are not available on WhatsApp chat BOT. Please Sign In the Hashpe Application to do any account related changes.
You will continue to receive service messages from Hashpe 24x7. For any other communication platforms, the availability will be in accordance with TRAI guidelines. The notifications/messages you are receiving from Hashpe are for betterment of our customer’s experience we are providing important updates about your recharge/bill-payments/payment transaction, latest offers, plan expiry details etc. on WhatsApp.


For more details, please feel free to read our categorized policy details below, and for any other additional queries or require more information about our Privacy Policy, do not hesitate to contact us through email at [email protected] or reach us using our Contact/Support section.

Log Files

Hashpe follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Google Services

Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads
Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.

  • Google : https://policies.google.com/technologies/ads.


Note that Hashpe has no access to or control over these cookies that are used by third-party advertisers.

Payments

We assure you that we don't store any of your card related information even for faster checkouts, All the payments processing are done by license holder companies and we are not responsible for any claims. Thereby, we always request you to look deep dive before making any payments related transactions. We wish that you must follow all the guidelines before making any financial transactions. You can reach out us through contact section incase of any justification needed, We would be happy to help you the best.
As we have stated all Payments are processed via License holder companies or Payment Aggregators. We believe that your payments will be refunded back automatically within 7 business days. However for any further queries you can always reach us through Support/Contact section. If your issue doesn't get resolves within the 7 business days or for any other kind of esclation regarding the payments, please feel free to write us at [email protected].
No, We don't believe in any hidden charges and thus believing in making everything as transparent.

My Account

We are committed to protecting your privacy. We promise to keep all the information that you share with us confidential. We only collect personal information from customers in order to process billing, fulfill orders and provide a personal and customised experience. We do not share your information with any outside parties apart from the authorized consented vendors offering the topups and bill payments, only the necessity information is shared to process the transaction no such other personal details are shared. Moreover, we never prompt you to save your financial details and we never publicly disclose any personal and sensitive user data related to financial or payment activities or any government identification numbers hence we strictly adhere with all the standards.

Childern's Consent

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Hashpe does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Terms of Service

Please refer to our Terms of Service for more details, and please feel free to write us at our Support Section incase of any discrepancies

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